Click & Collect

We’re excited to provide a free Click & Collect service for orders over $20. Orders under $20 will incur a $3 administration fee. You will typically be notified within 1 - 7 business days that your order is ready for collection, subject to availability.

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Some deliveries and Click and Collect orders may take longer than usual due to the high demand we are currently experiencing.

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Please Note: Rural and remote areas may take longer. Collection timeframes are subject to changes in circumstances. Excludes large items and physical gift cards. Some products do not qualify for Click & Collect.

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Don’t worry if your product is not in stock in your chosen store, you can still Click & Collect with our free Ship to Store option, however it will take some time to arrive.

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Ship to Store

We understand that life is busy, so Ship to Store is just another convenient way to pick up your online order where and when it suits you. If a product is not in stock in your preferred store, we’ll ship it to your store and let you know when it’s ready to collect.

Not available for ‘Click & Collect only’ products.

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Collecting your order

Click & Collect parcels and Ship to Store parcels will need to be signed for at the store you nominated for pick-up. Simply use the email copy on your phone as proof of purchase for collection. If you authorised another person to collect your parcel, he or she will require photo identification in order to sign for and collect the parcel. Once your parcel has been signed for, you will be responsible for any damage or loss to your items.